CUSTOMER NOTICE - PUMPKIN GLASS

Since the BBC piece about us we have been absolutely inundated with orders for pumpkins, so our usual order time is extended as we stretch our resources to keep up. Alice and Amber have been working their socks off and have been joined by Lizzie to meet recent demand.

If you have not heard from us, your order is likely in progress and we are sending the dinky pumpkins out as fast as we can, but we are restricted as to how many of these we can make at one time.

If you need your pumpkins in a hurry, or are unable to wait, then please email us to let us know. We are happy to refund you if you would prefer to have your money returned. Please just let us know by email with your order number, if you can.

We also initially had some issues with our website software overcharging for multiple orders of dinky pumpkins. If you have been affected, we will refund any necessary postage when your order is processed - this is the easiest way for us to do it.

Thank you for making our Halloween and Thanksgiving period absolutely magical, we hope that your pumpkins work in the same way for you.

Thank you for your patience.