We are committed to respecting and protecting your online privacy and we are GDRP compliant.

This policy explains how we collect information about you, what we do with it and the controls that you have. By accessing this Website you are consenting to the way information is collected and used, as described within this Privacy Policy. In return, we honour our commitment that we will use the personal data you provide only for the purposes of processing your order. We will only add you to our mailing list once you have consented that we can do so. 

Who are we?

This Website is owned and operated by Bristol Blue Glass Limited which is the party responsible for collecting the data.

Personal data we may collect about you

When you place an order, we can only provide the products ordered by you if you provide us with your personal data. In order to bring our products and services to you we collect personal data about you, such as, your name, address information and email address.

We will use the information you provide for the purposes described in this Privacy Policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the products offered through our Website to you, to administer your account with us and for billing payment and order fulfilment.

If you have requested to join our mailing list we may from time to time use your personal information to send you information about our products. You can at any time ask us to stop using your personal data for direct marketing purposes. You can also opt out of receiving any marketing communications from us by using the “unsubscribe” function in the footer of this Website

If you have placed an order for one or more of our products we may contact you if we deem it necessary to do so, for example, to clarify an aspect of the order.

Also, we may contact you after you have received your order to ask if you would care to let us have a feedback review for the product you purchased. If you would prefer not to receive an email with a feedback request please let us know by sending us a message through our Contact Us page.

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’ (which is a small file) on the hard disk of the device that you are browsing our Website from.

For further information about how we use cookies, please see our cookies policy further down this page.


We place great importance on the security of all personally-identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example: 

1. Access to your account is controlled by password and username which are unique to you;

2. We store your personal data on secure servers;

3. Payment details are encrypted using SSL technology. 

You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the Internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information. This is especially important if you use a shared computer or a computer in a public place.

Every time you log on to our Website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (for example, we do not record any e-mail addresses of visitors). Nor do we use your IP address for any purpose other than to help us monitor traffic on our Website or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.

Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you and you have the right to ask that we erase it from our system.


We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. When you first visit this Website you have the option to accept or decline cookie consent. If you are not happy to continue then you should either (i) decline the cookie consent request that appears in the bar at the foot of this Website on your first visit, (ii) not use this site, (iii) delete the cookies having visited this site, or, browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc).

First party cookies

These are cookies that are set by this Website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our Website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service by going here.

Our Website runs on Shopify and cookies are used to store basic data on your interactions with Shopify. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the Website. If these are disabled then various functions on the site will be broken.

More information on session cookies and what they are used for can be viewed here.

Third party cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by LinkedIn, Twitter and Facebook. In order to implement these buttons and connect them to the relevant social networks and external sites there are scripts from domains outside of our Website. You should be aware that these sites are likely to be collecting information about what you are doing all around the Internet, including on this Website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.